Privacy Policy

Last updated: 30 November 2024

Introduction

Welcome to Malaysia Legal Resources’ Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

Information You Provide

We may collect:

• Name and email address when you contact us
• User preferences and settings
• Feedback and survey responses
• Account information if you create an account

Automatically Collected Information

We automatically collect:

• IP address
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide and maintain our services
• Improve and personalize user experience
• Analyze usage patterns and trends
• Communicate with you about our services
• Ensure website security and prevent fraud

Data Storage and Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data transmission
• Regular security assessments
• Limited access to personal information
• Secure data storage systems

Cookies

We use cookies to:

• Remember your preferences
• Understand how you use our website
• Improve our services
• Provide relevant content

You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services that collect data:

• Google Analytics
• Content delivery networks
• Hosting providers
• Authentication services

These services have their own privacy policies and data handling practices.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13 years of age.

International Data Transfers

Your information may be transferred and processed in countries outside Malaysia. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by:

• Posting the new policy on our website
• Updating the “Last updated” date
• Sending email notifications for significant changes

Contact Information

For questions about this privacy policy or our data practices, contact us.

Legal Basis for Processing

We process personal data based on:

• Your consent
• Contractual obligations
• Legal requirements
• Legitimate interests

Data Protection Rights Under PDPA

Under the Personal Data Protection Act 2010 (PDPA), you have rights regarding your personal data, including:

• Right to access
• Right to correction
• Right to withdraw consent
• Right to prevent processing for marketing

Compliance

We comply with:

• Personal Data Protection Act 2010 (PDPA)
• Relevant Malaysian data protection laws
• International data protection standards where applicable

Security Incidents

In case of a data breach, we will:

• Notify affected users promptly
• Investigate the incident
• Take necessary remedial actions
• Report to relevant authorities if required

Governing Law

This privacy policy is governed by Malaysian law. Any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.

Additional Information

For more information about our privacy practices or to exercise your rights, please contact us.

This privacy policy was last updated on 30 November 2024. Previous versions can be obtained by contacting us.